Chapter Review Questions
- Discuss the five types of problems related to employee work adjustment.
- Define stress. How does it differ from strain?
- Describe the general adaptation syndrome.
- Contrast frustration with anxiety.
- Identify the major categories of variables that have been found to influence stress. What role does social support play in the process? What role does hardiness play?
- In the chapter, the plight of assembly-line workers was discussed. What realistic suggestions would you make to relieve the tension and stress of this job?
- Compare and contrast role conflict and role ambiguity.
- How does a manager achieve a useful balance in a person-job fit so neither role overload nor role underutilization occurs?
- How should a manager deal with a subordinate who is clearly a Type A personality? How should a manager who is a Type A personality handle her own stress?
- Of what utility is the rate-of-life-change concept?
- In organizations with which you are familiar, which of the many suggestions for coping with stress would be most applicable? Are the strategies you selected individual or organizational strategies?
Source contents: Principles of Management and Organizational Behavior. Please visit OpenStax for more details: https://openstax.org/subjects/view-all
